Terms of Service

Effective Date: 2025

1. Introduction

Welcome to FlatSafe Legal. We provide specialized legal assistance for property purchase through our website flatsafeleg.com. By engaging with our services, acquiring our digital materials, or purchasing physical items, you agree to comply with these Terms of Service.

2. Definitions

Services refers to all legal support offerings related to property transactions.

Information Products refers to digital guides, manuals, or training materials.

Goods refers to physical items offered by FlatSafe Legal.

3. Services

Our legal support offerings include but are not limited to contract review, due diligence assistance, and representation in negotiation. Each engagement is initiated upon acceptance of a fee agreement.

4. Information Products

We offer digital publications that cover legal considerations for property purchase. Access is granted upon completion of purchase, and materials are delivered electronically.

5. Goods

Goods include printed legal checklists or templates shipped to your address. Delivery times vary based on location.

6. Refund Policy

FlatSafe Legal is committed to client satisfaction. Refund procedures differ by category:

6.1 Services

Clients may request service modifications or rescheduling without extra charge if notice is given at least 48 hours before the scheduled appointment. For cancellations, we will reimburse fees paid, minus administrative charges equivalent to 10% of the service fee, provided notice is received at least 72 hours before commencement. No reimbursements are offered after services have begun, as time and resources are allocated upon confirmation.

6.2 Information Products

Digital materials are eligible for reimbursement within 14 days of purchase if there is a technical defect preventing access. To request a reimbursement, please contact us via our contact form with proof of the issue. Once validated, we will process the reimbursement through the original payment channel within 10 business days. No reimbursements are provided for change of preference after successful access.

6.3 Goods

Physical items can berecovered within 14 days of delivery. Items must be unused and in original condition. To initiate arecovery, contact us via our contact form. After inspection, we will issue a reimbursement via the original payment channel within 15 business days. Shipping costs forrecoverys are the responsibility of the client unless the item is defective upon arrival.

7. Limitation of Liability

FlatSafe Legal’s total liability arising from or related to these Terms shall not exceed the fees paid by the client for the specific service or product. We are not liable for indirect damages.

8. Governing Law

These Terms are governed by the laws of Switzerland. Any disputes shall be resolved in the competent courts of Zurich.

9. Contact Information

FlatSafe Legal
Bahnhofstrasse 1
8001 Zurich
Switzerland
Phone: +41769828004
Business ID: CHE-484.410.283